At Callie Treks, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following information when you interact with our website:

  • Name, contact details, shipping address, and email address

  • Order and transaction details

  • Communication records when you contact us

  • Technical information such as browser type, device information, and IP address

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support and respond to your inquiries

  • Improve our website and services

  • Communicate important updates, offers, or policies

Payment Method

Callie Treks only accepts Cash on Delivery (COD) as a payment option. 

Sharing of Information

We do not sell, rent, or trade your personal information. Your data may only be shared with trusted third parties, such as delivery and logistics providers, to fulfill your orders.

Cookies and Tracking

Our website may use cookies to enhance your browsing experience. 

Opt-Out Instructions

You may opt out of receiving promotional emails or marketing communications from Callie Treks at any time by:

  • Clicking the “unsubscribe” link in our emails, or

  • Contacting us directly at [email protected]

Please note that you may still receive essential service-related emails about your orders even after opting out of marketing communications.

Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to safeguard your data, no method of transmission or storage is completely secure.

Your Rights

As a customer, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to your information

  • Request deletion of your data where applicable

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]